Our Values

In 2018, Lowe & Sons became a proud member of the Powells Jewellery group - A family business based in the historic City of Chester. These core values listed below are at the very heart of what we stand for.

Our Story

Act With Honesty, Fairness & Integrity

We are honest in a trade built on trust. We are committed to doing what’s best for our customers, our company and our community.

Share Our Passion

We are passionate in every aspect of what we do, passionate about the jewellery we source, the jewellery we make, the way we sell and the way we make our customers feel. We are proud of what we do, from the smallest repair to the biggest purchase.

Strive For Excellence

We strive for excellence in everything we do, not only in the quality of our product but also in the services we deliver, constantly exceeding expectations. 

Be Curious, Learn & Grow

Knowledge and expertise are essential to our trade. In an ever-changing environment, we learn, adapt and share. We support and encourage growth and development within the team through training and further education that is funded by the business.

Build Strong Bonds With Our Community

We are proud to be a family run business. We nurture family-like bonds, treating customers, team members and suppliers the way we would like to be treated. It is important to us that we use local businesses where possible.